Company: Binance
Taipei
$70k - $120k
About the company
The Binance Exchange is a leading cryptocurrency exchange founded in 2017 in Hong Kong. It features a strong focus on altcoin trading. Binance offers crypto-to-crypto trading in more than 600 cryptocurrencies and virtual tokens, including Bitcoin (BTC), Ether (ETH), Litecoin (LTC), Dogecoin (DOGE), and its own token Binance Coin (BNB).
Job Summary
Responsibilities
📍Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients).
📍Expanding the relationships with existing customers by sustained communication, understanding of their needs.
📍Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
📍Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
📍Research and brainstorm on new methods of client acquisition based on data driven insights.
Requirements
📍Bachelors or Masters in Finance, Math, Business or related fields.
📍Having foundational understanding of the financial market (for example CFA level 1) is preferred
📍Past experience doing sales in at a traditional brokerage firm or financial institution is highly desirable.
📍Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure.
📍Passionate about crypto. Industry experience would be of an advantage.
📍Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.